Located on the corner of Bevan Ave. & Fourth Ave. in Sidney, our location boasts ample street parking and is even within walking distance of many popular shops, cafes, B&B's, and hotels. With top-tier styling services, we guarantee you will feel fresh and beautiful when you leave the salon!
Arriving for Appointments
Arrive 15 minutes prior to your appointment time to check in, use the restroom, complete any necessary forms, and enjoy a coffee, tea, or water. Our on-time performance is important to everyone at the salon!
We understand that sometimes being late is out of your control. We promise to always do our very best to perform the most complete treatment possible in the time remaining. Each appointment will be finished on time to accommodate the next client. Arriving too late to perform the scheduled service could result in full charges or equivalent deductions from gift certificates, without the opportunity to reschedule. To ensure that our salon runs on-time, we regretfully cannot make an exception to this policy. For this reason, we recommend that you plan ahead to ensure a relaxing visit to our salon. We will be happy to answer any questions you may have about our location and parking.
Booking Appointments by Phone
When booking your appointment by phone, you will be asked to provide a valid credit card or gift certificate number to hold your reservation. Please note that no charges will be made to your credit card until your service is completed, at which point you will be able to pay for services using one of our many convenient methods. If you don't have a credit card, you can prepay for your services in cash to hold your reservation. If paying with an in-store purchased gift certificate, you will be asked to provide the hard copy after your service as payment.
Going Platinum Hair Design & Esthetics
2426-B Bevan Avenue
Sidney, British Columbia, V8L 1W1
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Methods of Payment
Customer Satisfaction Policy
At Going Platinum we do not issue refunds on salon services; however, should you have any questions or concerns about the service you received in the salon, please notify us within three days of your treatment. If you are not satisfied with the work performed, we require you to return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any issues by rescheduling you with the stylist who performed the initial service. Adjustments are made available to you at no cost only within two weeks of the initial service.
If you need to cancel your appointment, please call us at least 48 hours in advance at 250-655-3443. Since we turn away other clients to hold your reservation, any no-shows or cancellations with less than 48 hours’ notice will result in full charges on your credit card or the equivalent deduction from gift certificates. Groups of 3 or more people are required to provide cancellation notice no later than 72 hours in advance.
Here at Going Platinum we schedule our appointments in a timely manner. We allow sufficient time with each client to give a thorough consultation and to perform each service. Unanticipated no-shows, adding/removing services, or cancellations create large gaps in the stylist’s schedule, leaving the stylist under-booked and without pay.
Charges will be as follows:
Services under 1 hour: $0 (for first time - things happen, we understand)
Services under 1 hour: $10 (not the first time)
Services from 1 - 2 1/2 hours long: $50
Services over 3 hours long: $100
We value our clients and assure you that our intent is to make things fair and continue to give each client the time and attention they deserve.
When you are ready to schedule an appointment, please fill out the form provided on this page and we will get back to you as soon as possible to confirm. Please note that your appointment is not set until we contact you.
Thank you for booking with Going Platinum – we look forward to seeing you soon!